Student Jobs


Access Services Student Assistant 

Administrative Office Student Assistant

Cuban Heritage Collection Student Assistants

Inter-Library Loan Student Assistant

Metadata & Discovery Services Student Assistant (Distinctive Collections)

Student Technology and Computer Assistant


Access Services Student Assistant

Hours: Various Shifts

PURPOSE AND SCOPE

Student Assistants perform various shelf-maintenance tasks intended to provide consistent and uninterrupted service to library patrons. Student Assistants provide high-level customer service to the patrons of the Richter Library

ESSENTIAL DUTIES & RESPONSIBILITIES:

Front Desk customer service (40%)

  • Check-in and check-out library materials using library software
  • Assist patrons in locating materials in the online catalog
  • Collect and process fines and fees
  • Provide customer service over the telephone
  • Enforce library entrance and ID policies
  • Direct patrons to the appropriate locations/departments within the library
  • Answer general questions regarding Richter Library and the UM campus
  • Accept lost and found items and store according to library policy
  • Place items on hold for patrons and retrieve held items for check-out
  • Search for course reserves

Shelf-Maintenance (40%)

  • Empty book drops
  • Pick up library materials after in-house use
  • Sort books into specific order
  • Shift books from one shelf to another or between floors
  • Maintain neatness and order of library collections
  • Scan barcodes of library materials
  • Search library catalog/database
  • Measuring and tabulating linear feet of books/shelves
  • Change status codes in item records in library database

Other (20%)

  • Scan in and double-check returned items
  • Reshelve DVDs
  • Assist with the training of other student assistants
  • Help in the sorting room as needed
  • Other duties as assigned by supervisor
  • Arrange furniture used by patrons in public areas
  • Provide assistance to patrons in finding library materials
  • Assist with the training of other student assistants
  • Erect and break down shelving and other equipment as needed
  • Perform minor “facilities” work (e.g. drilling, hanging, screwing, lubricating, etc.) as needed
  • Other duties as assigned by supervisor

WORKING RELATIONSHIPS

    • SUPERVISION RECEIVED

This position reports to the Stacks Supervisor or Circulation Manager. Additional supervision will given by staff who are responsible for desk operations.  It requires the ability to be given a set of tasks to be accomplished on regular basis (daily, weekly, biweekly) and to accomplish them with reasonable supervision.

QUALIFICATIONS (education, Experience, Skills, Training, etc.)

    • Pushing a wheeled book truck weighing up to 500 lbs
    • Repetitive lifting of up to 25 lbs
    • Repetitive bending and stretching
    • Standing and walking
    • Dusty conditions
    • Medium lighting

Apply using the University of Miami JobX

  1. Select UM Student Applicants > Find a Job > Agree to the appropriate Disclaimers (Be sure to select the suitable Job Type: Federal Work Study or non-Federal Work Study).
  2. Click Show All Active Jobs > Scroll down and select Access Services Student Assistant.
  3. After completing the application and uploading a resume, submit the application.

If your application and availability reflect that you will be an exceptional addition to the library, you will be contacted for an interview.

Questions – Contact Valeria Salgado @ vxs289@miami.edu | 305-284-9172

 


Administrative Office Student Assistant

Office Hours: 9 a.m.-5:00 p.m.
Student hours: 10 per week

PURPOSE AND SCOPE

Student assistants play a critical role in an office’s operations by performing a wide range of administrative and support tasks – everything from managing the front desk to supporting senior library staff/faculty and assisting with event and meeting planning; as well as Competitive candidates must have a passion for supporting others, the ability to communicate effectively with diverse stakeholders, and a can-do attitude in all aspects of their work.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Office of the Dean of Libraries: duties include, but are not limited to, the following:

  • Front desk coverage for senior administrative assistant
  • Perform the following administrative duties while covering the front desk
    • Answering telephones
    • Transferring calls
    • Taking accurate messages
  • Data entry, faxing, photocopying, scanning, running errands, and distributing campus mail – when needed
  • Exceptional customer service to internal and external Library patrons via telephone or in-person
  • Answer general questions regarding Richter Library and the UM campus
  • Update staff listing in the UM Libraries website
  • Organize and maintain files
  • Filing and shredding sensitive information
  • General upkeep of the visitor area
  • Other duties as assigned

WORKING RELATIONSHIPS

This position reports to the Executive Assistant to the Dean of Libraries. Additional supervision will be given by staff who are responsible for administrative operations. It requires the ability to be given a set of tasks to be accomplished with ample deadlines and to accomplish them with reasonable supervision.

QUALIFICATIONS

  • Strong computer skills (knowledge of Microsoft Office a plus)
  • Excellent written and verbal communication skills
  • Ability to work in a diverse work environment
  • Reliable and punctual
  • Customer service oriented
  • Work with a high degree of accuracy and attention
  • Organized and detail oriented
  • Ability to work both independently and as a member of the team
  • Dress appropriately and maintain a positive and professional attitude

Apply using the University of Miami JobX

  1. Select UM Student Applicants > Find a Job > Agree to the appropriate Disclaimers (Be sure to select the suitable Job Type: Federal Work Study or non-Federal Work Study).
  2. Click Show All Active Jobs > Scroll down and select Administrative Office Student Assistant.
  3. After completing the application and uploading a resume, submit the application.

If your application and availability reflect that you will be an exceptional addition to the library, you will be contacted for an interview.

Questions – Contact Paola Cevallos-Hrasar @ pxc333@miami.edu | 305-284-3551

 


Cuban Heritage Collection Student Assistants

Hours: 10-20 hours per week, Monday to Friday between 8:30 a.m. and 5 p.m. on Mondays, Tuesdays, Thursdays, and Fridays and 8:30 a.m. and 7 p.m. on Wednesdays.

Responsibilities

    • Collections processing: supporting routine processing of library and archival materials (e.g., books, periodicals, manuscript collections, photographs, audiovisual materials, etc.) to include re-housing and labeling containers, creating inventories, classifying materials, inputting data, labeling containers and related tasks.
    • Supporting research services: paging and re-shelving materials, making photocopies, etc.
    • Clerical support: faxing, answering phones, filing, and data entry.
    • Special projects: exhibitions, digital collections, etc. as assigned.

 


ILL Borrowing Student Assistant / ILL Lending Student Assistant

Work schedule: 2-6 hours/day, 20 hours a week between 9:00am and 5:00pm, Monday through Friday

Duties of position:

Processes materials received from lending libraries, prepares materials for delivery to patrons, and shelves materials in Circulation area.

Pickup materials (returns) left in Circulation area by patrons, processes and prepares materials to be shipped to lending libraries.

Packs and Ships materials to other libraries following specialized instructions for various means of delivery such as DLLI (courier), Lanter, FEDEX, USPS, and International.

Filing required when checking out materials to patrons and pulling signature slip when processing returns.

Skills required for the position:

  • Strong computer skills, familiarity with Windows
  • Filing
  • Able to work on repetitive tasks
  • Be able to lift 20 pounds and push 50 + pounds
  • Customer service orientated
  • Self-directed
  • Reliable
  • Independent worker willing to adapt to rapidly changing, fast paced environment

Apply using the University of Miami JobX

  1. Select UM Student Applicants > Find a Job > Agree to the appropriate Disclaimers (Be sure to select the suitable Job Type: Federal Work Study or non-Federal Work Study).
  2. Click Show All Active Jobs > Scroll down and select ILL Borrowing Student Assistant or ILL Lending Student Assistant.
  3. After completing the application and uploading a resume, submit the application.

If your application and availability reflect that you will be an exceptional addition to the library, you will be contacted for an interview.

Questions – Contact John Sandoval @ jsandoval1@miami.edu | 305-284-6012

 


Metadata & Discovery Services Student Assistant (Distinctive Collections)

Hours: Student workers work anytime from 8:00 am to 5:30 pm, Monday thru Friday in 301 Richter Library. We will hire FWS or non-FWS students.

The student worker will be participating in a range of tasks like locating and barcoding materials in library stacks, receiving new library materials, identifying and exporting appropriate records into the online catalog, providing call number labels for new library materials, providing final editing of the catalog record, and assisting with special projects. Additionally, the student worker may be assigned other database maintenance tasks such as creating minimal level records for the catalog, updating catalog records with new information, or withdrawing materials from the collection. The student worker will work under the supervision of the Unit Lead for Digital & Distinctive Collections. Students will receive training in search techniques and basic copy cataloging policies and procedures from full time staff members.

Specific Duties and Responsibilities

  • Locating materials in the stacks and applying barcodes.
  • Create item records in the online catalog, providing accurate data on each book by assigning a barcode, identifying location.
  • Searching the OCLC database for appropriate cataloging records and exporting/overlaying those records into the library’s online catalog.
  • Adding or canceling library holdings in the OCLC database accordingly.
  • Participating in ongoing special projects related to database maintenance and quality control activities.
  • May need to edit records to transfer older materials from library stacks to off-site location.
  • Withdrawing materials from the library collection and editing records in the library catalog and the OCLC database accordingly.
  • Performing additional related duties as needed

Qualifications

  • Bilingual (English & Spanish)
  • Basic data entry and/or word processing skills
  • Aptitude for accuracy and detail
  • Ability to carry out detailed procedures and work independently in a team environment
    Excellent organizational skills

Apply using the University of Miami JobX

Questions – Contact Alejandra Gutierrez Barbon @ axb1733@miami.edu

 


Student Technology and Computer Assistant

Under the direction of the Systems Support Manager, the Student Assistant will work with and assists the Systems Support team with event setup and support to the UM Libraries faculty, staff and patron/end-user community.  This position involves assisting library technology support with assessing A/V needs, coordinating equipment deployment and use, troubleshooting and repairing problems relating to hardware components and A/V software applications in the Richter Library and its branch library locations. Other responsibilities include assisting the Systems Support Team in supporting patrons in the Information Commons on an as needed bases, the computers in the Information Commons and any facet of the digital media projects, Communications projects, events and other duties as assigned.

Assist Manager and Team with microcomputer operations technical support services to library patrons at the Library Systems helpdesk (60%). 

  • Responds to in-person or virtual requests for assistance by library faculty/staff experiencing technical problems utilizing microcomputers
  • Troubleshoot technical problems, identify and implement solutions to resolve such problems.
  • Assist in monitoring the performance of the library’s network and other computer equipment.
  • Installs hardware/software within Richter Library and its branches.
  • Performs emergency systems diagnostics after system failures.
  • May work as field technician and/or help with technical support desk advising branch libraries

Assist Manager and A/V Technician with Library Special Events and Multimedia Support (40%)

  • Work on events, including classroom support as assigned
  • Set up and test all equipment for any given event while communicating and coordinating with all parties involved.
  • Offer support for the length of the event while troubleshooting any issues that may arise.
  • Report all successes and issues to the Systems Support Manager as well as offer any suggestions for future improvements.
  • Analyze and suggest to the Systems Support Manager any equipment or operation changes to better support events.

Job Requirements

  • Monitors and reports on room, equipment and service usage to Systems Support Manager.
  • Must be a current University of Miami undergraduate or graduate student
  • Strong technical aptitude with the ability to work independently, as a part of a team, and within established policies and procedures.
  • Basic network and computer troubleshooting (Mac and PC)
  • Excellent customer service skills
  • Must have the ability to perform duties based on given directions, with little to no supervision

 

Apply using the University of Miami JobX

  1. Select UM Student Applicants > Find a Job > Agree to the appropriate Disclaimers (Be sure to select the suitable Job Type: Federal Work Study or non-Federal Work Study).
  2. Click Show All Active Jobs > Scroll down and select Student Technology and Computer Assistant.
  3. After completing the application and uploading a resume, submit the application.

If your application and availability reflect that you will be an exceptional addition to the library, you will be contacted for an interview.

Questions – Contact John Buckard @ jjbuckard@miami.edu | 305-284-6012

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