Remote Services


UML is working on ways to ease the transition to online courses for faculty and students and to provide seamless access to library resources and services. We are also shifting to online delivery of consultations, instructional sessions, and workshops using video communication platform technologies, whenever possible. The following are links to key information:

Library Website: http://library.miami.edu. Use this page to obtain up-to-date information including library hours, news, and COVID-19 resources.

Online Library Content: Access the library catalog, databases, e-journals, e-books, streaming audio & video resources, digital collections, and more from the library website.

HathiTrust: Faculty, staff, and students have online access to over 40% of UML’s print collections through the HathiTrust Emergency Temporary Access Service. Login to HathiTrust with your CaneID and password to gain access. Find out more.

Online Research Assistance: https://www.library.miami.edu/research/ask-a-librarian.html. Use this page to ask research questions via email, chat, or contact a librarian.

Online Research Guides: https://sp.library.miami.edu/subjects/. Research Guides point you to materials and resources appropriate for particular disciplines, courses, and special topics. These guides are curated by UM librarians and experts-in-training, including Library Research Scholars and Peer Research Consultants. In a world of abundant information resources, librarians create research guides to save you time and energy. If you would like to request a guide for a course or topic, please contact your librarian.

Online Teaching Support: Contact your subject librarian, medical librarian, or data services librarian for online teaching support, consultations, and instructional sessions.

Online Assistance with Creativity Tools and Technologies: Contact the Creative Studio for virtual support using creativity tools and technologies, such as Adobe Creative Cloud. Send an email to: creativestudio@miami.edu.

Course Reserves: https://www.library.miami.edu/find/course-reserves.html. Use this page to access course reserve materials. As classes transition to an online format, UML is committed to ensuring access to course reserve materials electronically. Instructors with questions about providing access to a resource, including adding content to Blackboard, should contact the relevant subject librarian for guidance.

Interlibrary Loans: https://triton.library.miami.edu/. Use this page to request online delivery of individual book chapters and journal articles material not available from UML. Many libraries nation-wide are closed, so availability of this service may be very limited.

Return of Library Books: Please use the silver book return slot in the east wall of the Richter Library Breezeway for materials from any University of Miami library.

Online Learning Commons

Camner Center for Academic Resources: Camner Center tutoring appointments will be transitioning online in a limited capacity, with some virtual group sessions available through Camner’s normal booking site, miami.edu/navigate. Before your appointment, you will receive a Zoom Meeting invitation link to enter the group session remotely. Online course offerings will differ slightly from typical face-to-face tutoring—thank you for your patience during this time! If you have specific questions, please reach out at tutoring.arc@miami.edu.

Math Lab: Remote assistance with undergraduate Math courses is available according to the Math Lab’s regular semester schedule via Zoom. Visit the Math Lab website for a list of hours and tutor/course availability.

Modern Languages Lab: Remote support for students in language courses is available according to the Modern Languages Lab’s regular semester schedule via Zoom. See the Learning Commons Hours page for more details.

Student Technology Help Desk: https://studentsupport.it.miami.edu/sthd/ Technical support is available for all students via phone and online. Visit http://sthd.it.miami.edu/ for more details.

Technology Assistance Program: Get remote help with Microsoft Office productivity software by contacting TAP via this form. Register for a remote Excel, Word, or PowerPoint workshop at the Learning Commons Workshops page.

Toppel Career Center Advising: Receive immediate career advising by joining their virtual drop-in area Monday -Friday 8:30am – 5:00pm (EST) or choose to make a scheduled virtual appointment at https://hireacane.miami.edu/about/going-virtual/index.html. They will continue to provide you all of their career development services directly to your remote location!

Writing Center: Synchronous online Writing Center appointments are available through the end of the semester. Visit https://english.as.miami.edu/writing-center/index.html to schedule your session.